Local businesses
A neighbourhood shopfront: helping people discover your business on Liev
When someone arrives in a neighbourhood, they need everyday services long before they know the local names. A tiffin provider, tutor or shop can be helpful simply by making reliable information easy to find. Liev business profiles give local businesses a place to explain what they do and receive enquiries.
One thing to take with you
Build a useful profile before promoting it: clear services, current hours, an accurate address and a reliable way to respond. Helpful participation earns more trust than repeated adverts.
What a Liev business profile offers
A business profile can show your business name, category, description, photograph, address, opening hours and phone contact. These details answer the basic questions a new customer is likely to ask. Your profile should describe the service you currently provide, using language a neighbour would understand.
Business connections work differently from personal connections: people can connect instantly, helping enquiries reach the business without waiting for a personal request to be accepted. Liev also separates business enquiries into a business inbox, so you can keep them organised apart from personal conversations.
Answer the customer’s first questions
Start with a specific description. ‘Vegetarian lunch tiffins for nearby offices, with weekly menu enquiries welcome’ tells a customer more than ‘Best service in the city.’ State the area you actually serve and avoid claims you cannot support.
Use an image that accurately represents the business and that you have permission to share. Check the address, phone number and hours carefully. If customers need an appointment or advance notice, say so in your description rather than making them discover it after travelling.
- What do you offer, and who is it useful for?
- Where do you operate or deliver?
- When are you open, and how should someone enquire?
- What details should a customer send to receive an accurate answer?
Be helpful in local conversations
A business can contribute more than an advertisement. A tutor can explain what information helps match a learner to a class. A tiffin provider can answer questions about ordering times and dietary options. Make your connection to the business clear when recommending your own service.
Read each group’s rules before posting. Some communities limit promotions or review money-related posts. Respect those decisions and avoid sending unwanted repeated messages. A useful answer to an existing question is often a better first interaction than an unrelated sales pitch.
Make the enquiry easy to follow through
When someone contacts you, answer the question they actually asked. If a customer wants delivery to a certain area, confirm coverage before listing every product. Explain prices, timing and any conditions clearly, and do not promise stock or availability you have not checked.
Only ask for the information needed at that stage. You may need an area to estimate delivery, but not a full home address for an initial question. Keep customer details private and avoid posting chat screenshots or testimonials without permission.
Keep information current as the business changes
Review your profile whenever your hours, address, services or phone number change. A clear, current profile helps customers decide whether to contact you and reduces time spent correcting old information. If you share a job opening, include the work, pay, location and application deadline rather than asking people to guess.
Liev provides a place for discovery and conversation; a profile does not guarantee leads, sales or search-engine rankings. Build trust through accurate information and dependable replies. For questions about Liev business use or partnerships, contact [email protected].
Common questions
Can a small service business use Liev?
A local service such as a tutor, tiffin provider or neighbourhood shop can use a business profile to explain what it offers and receive enquiries. Keep the information accurate and follow the community rules.
Does a business profile guarantee new customers?
No. Results depend on local participation, the relevance of your service and how you respond. The profile helps people understand and contact the business; it does not promise sales.
Written by the Liev team
We build Liev for people making a home in a new city. These guides explain the app and share practical ways to get started. For questions or corrections, [email protected].
